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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Byers

October 14, 2025

5  out of  5
rating by William Byers
"Lyric Morrison was professional and she actually followed back up with me, when she said she would! Thanks Lyric"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Lyric provided you with professional service and timely follow-up. We appreciate your trust in our agency and look forward to assisting you with any of your insurance needs in the future!"
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jaili greene

October 13, 2025

5  out of  5
rating by jaili greene
"I am so pleased with my experience thus far working with Katherine she really eased my stress knowing that I am getting the best quotes possible. She took her time to provide me with all the information and different options I can take. Katherine has been a joy to work with I definitely will recommend State Farm to others. 10/10 experience Thank you!!"
We responded:
"We are so happy to hear that you had a 5-star experience. In our office we like to make sure our customers fully understand their coverage options. Thank you so much for taking the time to share your feedback!"
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Udhaya Chinnayan

October 13, 2025

5  out of  5
rating by Udhaya Chinnayan
"Great service!"
We responded:
"Thank you for the 5 star feedback!"
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Britney Grant

October 13, 2025

5  out of  5
rating by Britney Grant
"Lyric was was super friendly and was extremely helpful when it came to making my payment :)"
We responded:
"This is so awesome to hear, we will pass this praise onto Lyric! Thanks for taking the time to leave us a great review! "
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Brendan Coaloa

October 13, 2025

5  out of  5
rating by Brendan Coaloa
"Cromulent risk management services at very agreeable prices."
We responded:
"Thank you so much for the great review!"
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Yolanda Peters

October 2, 2025

5  out of  5
rating by Yolanda Peters
"Ronda, Matt and Nikki are all very nice people at State Farm. They take the time to listen to what you really need and try to ensure your rates are not extremely high. I would recommend this company at location Elkin Road in Roswell GA. Thanks State Farm!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ronda, Matt, and Nikki provided you with attentive and affordable service. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. We're here to help!"
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Linh Vo

October 2, 2025

5  out of  5
rating by Linh Vo
"I’ve been with Nikki McCauley’s State Farm since 2021 for my auto and life insurance. Customer service is great, and Naomi is phenomenal!"
We responded:
"Thank you for your continued trust since 2021! We're so glad to hear that Nikki and Naomi have provided you with excellent customer service. We truly appreciate your support and look forward to serving you for many more years to come!"
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Mitch Paul

October 1, 2025

5  out of  5
rating by Mitch Paul
"As always Miss Nikkis' staff was as attentive and focused as usual. Josh was able to take care of my coverage update(s) clearly and efficiently. Thanks for doing such a Great job. Keep up the Good Work !"
We responded:
"Thank you so much for the awesome review! Your feedback motivates us to continue delivering exceptional service. We'll be sure to share your review with Josh and the rest of our team. thanks again!"
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Evelyn Madrid

October 1, 2025

1  out of  5
rating by Evelyn Madrid
"I had Horrible experience with this agency, the owner nikky McCauley have NO idea of what she is doing. she mess up all your policies big time and then NO one will help you or even talk to you. I w’d NEVER do business again with you guys OR refer you to NO one Amigos en esta agencia no saben lo que hacen y después que ellos mismos te hacen un gran desorden con tus pólizas NADIE ni te tratan de ayudar, nisiquiera responden ni devuelven tus llamadas. No les den su negocio aqui, no se lo merecen"
We responded:
"Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We take all concerns seriously and continuously strive to improve our service. Your input is important to us, and we appreciate the opportunity to learn from it."
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Carlos Silva

September 26, 2025

5  out of  5
rating by Carlos Silva
"José was very professional and seek for the best solution for my need. I’m very happy with his service"
We responded:
"We are so happy you had a 5 star experience. Our team is here to help whenever you need it! Thanks for sharing this with us!"
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Alejandro Mendez

September 19, 2025

5  out of  5
rating by Alejandro Mendez
"Gracias Josh por todo tu apoyo con el seguro para mi casa, la experiencia fue muy buena!!"
We responded:
"Thanks so much for the 5 stars!"
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Tianna Barrett

September 12, 2025

5  out of  5
rating by Tianna Barrett
"Josue was great; very personable and friendly. He walked me through the various aspects of the coverages available to me and made it very easy to follow. All while ensuring i was satisfied with the results. It was a pleasure working with him!"
We responded:
"This is awesome to hear! Thank you so much for taking the time to share about your experience. We truly appreciate your business."
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Sara B

September 8, 2025

5  out of  5
rating by Sara B
"Josue was so helpful and accommodating and went out of his way to make sure I was taken care of when I switched policies. He explained what I needed to know to be sure I had the right fit coverage and was encouraging and helpful. I’m happy with State Farm’s service!"
We responded:
"Thank you for your kind feedback! We’re happy to hear that Josue was able to help you find the right coverage and made the process easy. We appreciate your trust in State Farm and look forward to continuing to support you with your insurance needs."
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Binte Haider

September 5, 2025

5  out of  5
rating by Binte Haider
"Josh is very helpful and knowledgeable"
We responded:
"Thank you so much for sharing! We are so happy you had a 5 star experience with us!"
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Melodye Johnson

August 19, 2025

5  out of  5
rating by Melodye Johnson
"I've been with State Farm for the past two years. I love that someone ALWAYS answers the phone and everyone can answer my questions. Today, I had the pleasure of speaking with Matthew. He was able to help me save money and the process was easy, and hassle free. If you're thinking about changing insurance companies please give State Farm Insurance (Nikki McCauley) in Roswell, GA a call for a quote. You will not be disappointed!!!"
We responded:
"Thank you so much for such a wonderful review! We appreciate you! "
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Anne Craig

August 4, 2025

5  out of  5
rating by Anne Craig
"I have been working with Nikki for 5 or 6 years now. She is so helpful and always works to help me be sure I have the correct coverage at the best rate. She reaches out each year to review my coverage and we always seem to find ways to save. She is also very professional and kind."
We responded:
"We truly appreciate you and the time you take to meet with us regularly. Thank you so much for the great review!"
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John Angulu

August 1, 2025

5  out of  5
rating by John Angulu
"Josh was very helpful and made the process of finding me a policy that was more affordable with better coverage pretty seamless."
We responded:
"So glad you had such a seamless experience! Thank you for taking the time to leave us a 5 star review!"
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Shanika P

August 1, 2025

5  out of  5
rating by Shanika P
"I really enjoy working with Josh at State Farm! He's incredibly personable and easy to talk to—he takes the time to listen and genuinely cares about finding the right solutions. Josh recently suggested a few new products that I hadn’t considered, and he’s already working on putting together a quote for me. It’s clear he’s knowledgeable and committed to helping his clients. Highly recommend connecting with him if you’re looking for a representative who makes the process smooth and stress-free!"
We responded:
"This review just made us smile! Helping our customers and ensuring we have you covered for life's unexpected is always the goal! We appreciate you! "
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Versache Clark

July 24, 2025

5  out of  5
rating by Versache Clark
"Josue A. Garcia was very helpful and funny. I really appreciate what you did for me and would highly recommend him as an intuitive agent who can help you with all your insurance needs."
We responded:
"So glad you had a 5-star experience! We will definitely pass this along to Josue! We appreciate you!"
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Dylan Storm

July 9, 2025

5  out of  5
rating by Dylan Storm
"Josue (Josh) is an incredible Agent to work with. Super patient and diligent walking me through every step and explaining everything to me making sure I knew what I was getting and what I am paying for. I have never had someone in insurance who cares like that! I will forever stick with Josh and send friends & Family to him. Thanks again Josh!"
We responded:
"Thank you so much for letting us know about your 5-star experience with Josh! We appreciate your business!"
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Bar Naj

July 7, 2025

5  out of  5
rating by Bar Naj
"Josh was very respectful and responsive in my insurance search. He was able to answer all of my questions and provided educational information. Highly recommended."
We responded:
"Thank you so much for sharing your 5-star experience with us!"
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Sudheer Koppireddy

July 7, 2025

5  out of  5
rating by Sudheer Koppireddy
"Nikki has always been cooperative and helpful. She is the best I met in this domain."
We responded:
"So happy to hear this! Thanks for taking the time to leave us your feedback!"
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Dhannesh Singh

July 1, 2025

5  out of  5
rating by Dhannesh Singh
"I was looking for renters insurance and got connected with Katherine Arnold from State Farm Insurance. I explained my requirements, and within minutes, she shared the insurance quote. She was extremely supportive and helpful throughout the entire process."
We responded:
"We love to hear this! We will pass this on to Katherine. Thank you for taking the time to share your experience!"
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Sharon Lackey

June 30, 2025

5  out of  5
rating by Sharon Lackey
"Special shout out to Nikki McCauley. She is always super friendly, helpful and knowledgeable!"
We responded:
"Thank you so much for taking the time to leave us a great review. We appreciate you! "
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Romir Daniel Ortega Vargas

June 23, 2025

5  out of  5
rating by Romir Daniel Ortega Vargas
"Un excelente servicio por parte de josue garcia aclara muy bien tus dudas y es una persona muy agradable los recomiendo... deberían darle un aumento salarial jeje"
We responded:
"Muchas gracias por la excelente reseña. Apreciamos su negocio."